Our 100% performance index is based on shipping the customer full PO quantity on-time. Even half a percent short shipment is considered performance failure though shipped on-time.
OTIF is implemented across all departments within SITPL, fostering accountability, promoting collaboration, and aligning each department’s goals with the company’s dedication to excellence in service and delivery. We adopt a proactive and closely monitored approach across all functions, identifying and addressing potential issues at the earliest stages. This meticulous oversight ensures we maintain exceptional quality standards and operational efficiency throughout our operations.
Our top-notch ERP systems provides at a glance status of every activity at all times from fibre to garment.
Every customer & PO has internal dynamic tracking systems to resolve potential TNA slip-ups. Our teams have been trained to proactively work with customers on TNA plan vs actuals through interactive communication channels.