Our 100% performance index is based on shipping the customer full PO quantity on-time. Even half a percent short shipment is considered performance failure though shipped on-time.
OTIF covers every department within SITPL. As a part of corporate KPI, variable pay of key department heads are linked to pure performance — thus creating team spirit and a common goal to achieve 100% OTIF.
Our top-notch ERP systems provides at a glance status of every activity at all times from fibre to garment.
Every customer & PO has internal dynamic tracking systems to resolve potential TNA slip-ups. Our teams have been trained to proactively work with customers on TNA plan vs actuals through interactive communication channels.